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Coronavirus

Unfortunately owning to the government's recent restrictions and several key members of staff self-isolating at home we are currently running a skeleton staff.

As such all orders are likely to be subject to a delay of around 1-2 days.

Please rest assured that your order WILL be processed and dispatched but that, as we are sure you can appreciate, we are running at a limited pace in these unprecedented times. We apologise for any inconvenience.

Please note, until further notice our premisis will be closed to the general public. We will not be accepting ANY instore customers. Please order online.

DPD & Royal Mail are not currently reporting any service delays so once your item is dispatched it should arrive in the normal time frame.

New contactless delivery process:

DPD continues to implement new plans in response to the Coronavirus situation in the UK following advice issued by HM Government.

With immediate effect, DPD will no longer ask customers to sign handheld units and instead drivers will sign it on their behalf. DPD will record the consignees name and a 'Delivered on Authority' message in the signature section of the unit.

With this new process you will still get your full track and trace functionality, giving you complete visibility of all your parcels.

This now forms our proof of delivery process for all deliveries until further notice.

With regards to delivery delays throughout Europe please visit this link for the latest information: https://www.dpd.co.uk/content/products_services/service_updates.jsp

Should you require any further information please feel free to contact us